You can use these solutions as leverage to differentiate yourself from other companies.
For an OEM producing series machines or machines very similar to others, developing or buying a solution from a third party to integrate this kind of service is not a big investment compared with the benefits and income it can generate.
How an OEM could benefit from IoT?
- Performance: Clearly monitoring the machine performance, an OEM can demonstrate to its customers the added value that the machine is providing to production.
- Maintenance: If the machine is connected online and the data is accessible to the OEM, the OEM can collect data on how the machine is working and, if an anomaly is detected, can warn the customer and take the required corrective actions.
- Big Data analysis: If data are collected from all the machines all over the world, a huge data set can be obtained. You can calculate statistics to understand how to improve the machine design process. This data set is usually big enough to enable even a global complex predictive maintenance strategy.
How can final customer get benefits from these solutions?
- Performance: Clearly monitoring the machine performance, the customer can tune its process to reduce the process lead time, the waste and the downtime. If the end user bought the machine as a service, it will not pay for machine production defects and will know that the OEM has put all its efforts into producing a properly functioning machine; and that any problems will be resolved promptly.
- Maintenance: Correctly elaborating the collected data, it is easy to recognize possible machine failures in advance using predictive maintenance. Also, by allowing the OEM to collect data from the machine, the OEM can analyze the data and suggest any kind of required maintenance.
- Big Data analysis: Sharing the data of its machine, the customer can take advantage of insights coming from the analysis of the data collected globally that the OEM will be able to perform. Statistics and KPIs could allow the user to benchmark itself against competitors, or each machine’s performance vs. the others if he has more than one connected machine, line or plant.